Festival Hospitality

Behind the Scenes

From 2015 through 2018, I was part of the Artist Hospitality team at Firefly Music Festival, working alongside some of the world’s most recognized performers, including Paul McCartney, The Weeknd, The Killers, Kings of Leon, Blink-182, Tame Impala, and many more.

My role centered on creating a welcoming, comfortable environment for artists and their teams amid the fast-paced, often unpredictable nature of a major music festival. Beyond coordinating hospitality needs, the goal was to provide a sense of familiarity, comfort, and calm so performers could focus entirely on what they came to do.

From 2016 through 2018, I also served on the Military Hospitality team at The Preakness, supporting distinguished military guests and performance groups, including B-52 bomber crews, the U.S. Navy Leap Frogs parachute demonstration team, and the Navy Glee Club.

What these experiences taught me is that exceptional hospitality goes far beyond providing a service. It’s about creating an atmosphere.

Whether welcoming an internationally recognized artist or a military demonstration team, I learned how to transform an unfamiliar, sometimes chaotic environment into a home away from home, even if only for a day.

The greatest measure of success was making people feel genuinely comfortable, grounded, and cared for, allowing them to be fully present and perform at their best.